Privacy Policy – GDPR – Captain Film

Privacy Policy

This privacy policy aims to inform users of the CAPTAIN FILM website about how their personal data are collected, used and protected, in accordance with Regulation (EU) 2016/679 (“GDPR”) and the French Data Protection Act.

1. Data controller

SARL COSSE & CO
Registered office: ZA la rafette – 27 rue Gutenberg – 33450 SAINT LOUBES – France
Contact email: contact@captain-film.com

2. Data collected

As part of the use of the website and the placing of orders, the following data may be collected:

  • identity data (last name, first name),
  • contact details (postal address, email address, telephone number),
  • order and payment information (excluding bank details),
  • IP address and browsing data.

Bank details are processed exclusively by secure payment service providers and are never stored by the Seller.

3. Purposes of processing

Personal data are collected for the following purposes:

  • order and delivery management,
  • invoicing and accounting obligations,
  • customer relationship management and after-sales service,
  • fraud prevention,
  • improvement of the website and user experience,
  • compliance with legal and regulatory obligations.

4. Legal basis for processing

  • performance of the sales contract,
  • compliance with legal obligations,
  • the legitimate interest of the Seller,
  • the user’s consent where required.

5. Data recipients

Personal data are intended exclusively for the company SARL COSSE & CO.

They may be transmitted to technical service providers necessary for the performance of the contract (carriers, hosting provider, payment service provider).

6. Transfers outside the European Union

As part of international sales, certain data may be transferred outside the European Union. Such transfers are governed by appropriate safeguards in accordance with the GDPR.

7. Data retention period

  • for the duration of the contractual relationship,
  • then archived in accordance with legal obligations,
  • or deleted at the end of the statutory retention periods.

8. Users’ rights

  • right of access,
  • right to rectification,
  • right to erasure,
  • right to object,
  • right to restriction of processing,
  • right to data portability.

Any request may be sent by email to: [contact email].

The user may also lodge a complaint with the competent supervisory authority (CNIL).

9. Data security

The Seller implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

10. Changes to the policy

This policy may be amended at any time. The version in force is the one published on the website.

Last update: [date]

Cookie Policy

This cookie policy aims to inform users of the CAPTAIN FILM website about the use of cookies and trackers, in accordance with the recommendations of the CNIL.

1. What is a cookie?

A cookie is a small text file placed on the user’s device when visiting a website.

2. Cookies used

The CAPTAIN FILM website uses the following categories of cookies:

Strictly necessary cookies

These cookies are essential for the proper functioning of the website and do not require the user’s consent.

Audience measurement cookies

These cookies allow analysis of website traffic and usage in order to improve its operation. They are placed only after the user’s consent has been obtained.

Functional cookies (if applicable)

These cookies help improve the user experience (preferences, language, etc.).

3. Consent

  • accept all cookies,
  • refuse all non-essential cookies,
  • set preferences.

No non-essential cookies are placed without prior consent.

4. Retention period

Cookies are stored for a maximum period of 13 months.

The user’s choice is stored for 6 months.

5. Cookie management

The user may change their preferences at any time via the cookie management module or through their browser settings.

6. Changes to the cookie policy

This cookie policy may be amended at any time. The version in force is the one published on the website.